Buyer resources
Buyer Guides
Use these checks to prepare a trade order or a repeat parts list.
Build a focused trial order
Start with a shortlist of parts you intend to purchase. Provide the OE reference, quantity, destination and buying window for each request. Confirm the quoted version and inspection evidence, then use the accepted list as a starting point for the next order.
Fitment checks and wrong-part claims
Confirm OE reference, vehicle version and installation side. Add old-part photos when the label or mounting details matter. If a received part is wrong, record the order line, carton label, part label, photos and the discrepancy. Keep the item uninstalled while the claim is reviewed. The agreed order terms govern replacement, credit or other resolution.
Prepare for packing and delivery
Give the destination city, preferred delivery window and any carton-label requirements. Confirm the packing list, freight basis and shipment terms in the quote.
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